Internal Client Services- Growth Office- Assistant Programme Manager - Deloitte

Deloitte | Cape Town, Western Cape 8001+1 location

Description : Internal Client Services- Growth Office- Assistant Programme Manager. Company : Deloitte. Location : Cape Town, Western Cape 8001+1 location

Company Description


Deloitte is a leading global provider of audit and audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at www.deloitte.com

About the Division

It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

Rewarding career opportunities are available in:

  • Human resources
  • Information technology
  • Marketing and Communications
  • Financial support services, and much more.

As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.


Job Description


Main Purpose of Job
To support the implementation of Executive and Board programmes

Differentiators for this specific role
This is a strategic priority for Deloitte. We are building a new team to elevate our Executive, and Board relationship programmes.

The aim of these programmes is to build brand, reputation and advocacy, in order to deepen and grow trusted relationships with our most important clients.

We are looking for an Assistant Programme Manager to drive the implementation of these initiatives.

  • Support the strategic vision of the firm
  • Responsible for the best practice implementation of programme
  • Maintain operational excellence to ensure seamless, quality client experience
  • Manage the process of securing and briefing speakers
  • Implement the targeting and recruitment of programme participants
  • Ensure ongoing relationship development with programme alumni
  • Develop best practice toolkits for programme assets
  • Provide input into the governance and risk processes to maintain client independence and confidentiality
  • Facilitate sharing of learnings across programmes
  • Compile and communicate programme performance reports to local and global stakeholders.

Qualifications


Minimum Qualifications

  • Honours Degree in Marketing

Desired Qualifications

  • Postgraduate qualification

Minimum Experience

  • 5 years’ working experience within marketing at professional service firms or similar

Desired Experience

  • 5 years project managing multiple or large-scale marketing initiatives at professional service firms or similar

Additional Information


Technical Competencies

  • Skilled in marketing or event management
  • Proven ability in project management within a mid to large marketing department
  • Analytically orientated
  • Demonstrated skills in event operations
  • Experience in design and implementation of programme briefing processes
  • Experienced in the development and implementation of programme reporting processes


Behavioural Competencies

  • Excellent communication skills, both written and verbal
  • Effective interpersonal and relationship building skills
  • Work closely with senior stakeholders (local and global)
  • Strong client and delivery focus
  • Adaptable, managing within change and ambiguity, with ease
  • Strong project management, time management, organisational and multitasking skills.
  • Effective problem-solving ability
  • Focus on quality and risk


Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.